On Tuesday, June 18th, we will be deploying an enhancement to the Interest Accrual Calculator via Member Inquiry. This enhancement will support the display of historical interest rates, allowing users to search what the interest rate was during a specified period of time. This enhancement will offer your credit union greater insight into research relating… Read more »
Arriving 6/18: Open Lending Integration for Back-End and Front-End Financing
On Tuesday, June 18th, we will be deploying a project which will allow for the Open Lending Integration to support back-end financing fees and front-end financing fees. Please contact the Lender*VP team for assistance with setting up your fees. Phase two of this project will allow for fees to be included in the Modified APR… Read more »
A Reminder About LOS Improvements: Impact to Credit Cards and Lines of Credit
As a reminder, the Online LOS Improvements Phase 1 project affects all online credit card users, regardless of your LOS, and anyone who uses % for payment for their LOCs. Before this project went in on January 28th, 2024, the review date and maturity date for both credit cards and LOCs were being set according to… Read more »
Arriving 6/18: Update for Collateral Records & Impact to Third-Party LOS Users
On Tuesday, June 18th, we will be deploying a project for third-party loan origination systems that build collateral records to populate the title tracking field with the default assigned to the collateral type. For third-party LOS users only: The project affects all third-party LOS users for both current and future collateral records. This project will… Read more »
Recommendations from Lender*VP – Document Retention for Denied Applications
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
Lender*VP Presents 1Click Unfunded – Arriving 6/10/24!
1Click Unfunded is a new type of 1Click offer that allows your credit union to present pre-approved secured loan offers to members – still via online and mobile banking, but without immediate funding and loan creation! Instead of automatically opening the loan account and disbursing the funds, when your member accepts the offer, a pre-approval… Read more »
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Take Advantage of the NEW 1Click Autopilot Program!
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Check Out the Lender*VP University Courses for June!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of June, Lender*VP will be hosting a set of webinars related to lending. Take a look at the courses we have coming up! Monday, June 17 9:30 AM – 11:00 AM ET… Read more »
AFG integration
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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In Case You Missed It…
Take a look back at some important topics from the last half of November 2024! View Topics
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 24.12 Dec. 8, 2024 (Sunday)
- Self Processing CUs
- 24.12