AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: What is the timing of the CU*BASE login password expiration? Check out this NEW topic! (AB 5278) My member cannot access a feature I… Read more »
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
The FUEL Decision Model allows credit unions to continue operating after regular branch hours and will decision loan applications automatically. FUEL offers a fully customizable decision model, with multiple templates that can be adjusted to fit the needs of your financial institution. Join Ashley Melder and Charlie Dean of Lender*VP to learn more about the… Read more »
Join the SettleMINT team for a Conversation on Brute Force BIN Attacks! Our inaugural session will be hosted via Zoom and will feature special guest Jim Vilker, VP of Professional Services with AuditLink. During this kickoff meeting, we will discuss: How Brute Force BIN Attacks are discovered Recommendations for mitigating risk at the vendor or… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q422 Call Report any time after January 1, but be sure… Read more »
Starting Tuesday, January 3rd, the Developer’s Help Desk will be streamlining the bid approval process of Custom Request projects and we will be using the eDOCSignature product to send bids to clients for approval signatures. No additional action is required of your credit union at this time. If you have any questions, please reach out… Read more »
Loan Quoter Basics Need a quick way to show your staff how they can use the loan quoter tool to provide members with loan payment estimates? Refer them to this video, which has been viewed 5,738 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Attention Xtend Bookkeeping Clients: As many of you are aware Grand Rapids, MI has been experiencing inclement weather and blizzard warnings starting Thursday, December 22 through Saturday, December 24. Out of an abundance of caution, we’ve made a slight adjustment to our daily processes as the weather has impacted our staffing. At a minimum, we… Read more »
Take a look back at some important topics from the last half of June 2024! View Topics
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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
