HA Rollover Results Now Available HA Rollover: May 14 – 21 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed May 14th to 21st for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
Updating All Credit Unions to the MOP 2.0 Look
The IRSC (Internet Retailer Support Center) is planning to update all credit union MAP & MOP sites over to the updated MAP & MOP 2.0 look and feel – this will match the style of It’s Me 247 online banking, as well as your credit union mobile app. These updates include a new version of… Read more »
The AB_23.06 Analytics Booth Release Arrives June 25th
The Asterisk Intelligence Team is excited to present the AB_23.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 25th! This release features: A revamped Trends homepage, with a more data-driven look and methodology Category cards for all data point collections; balance data, cash data, and all the rest Enhancements to ‘Learn from… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2023, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $52.50 per month to $55.00 per month, while valuation costs will increase from $0.21 per valuation to $0.22 per valuation. These price increases will apply to all clients using the service, including current… Read more »
License Verification Tool is Now Available with MOP 3.0!
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
Don’t Miss Out – Join Us for the 2023 Leadership Golf Outing!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2023 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 22 8:30 AM ET… Read more »
Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher
Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »
Join Lender*VP for a Conversation on the FUEL Decision Model!
Join the Lender*VP team for a deep dive into the FUEL Decision Model! Do you need a solution for automated decisions? Maybe you already use FUEL but want to see how other credit unions are using it too! What questions do you have about FUEL? This is the perfect opportunity to share these with the… Read more »
Two for Tuesday with CEO Geoff Johnson – 6/6/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Recent MOVEIT Vulnerability and the Impact to CU*Answers Clients
According to publicly available reports, malicious actors exploited a MOVEIT vulnerability on May 31, 2023 to bypass and improperly access files on MOVEIT systems. This was a Zero Day attack, meaning there was no notice or patch available until after the attack took place. Estimates are that 2,500 attacks occurred in the United States, primarily… Read more »
In Case You Missed It…
Take a look back at some important topics from the last half of December 2024! View Topics
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05