Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Arriving 8/23: Update to Daily Calculation for Written-Off Loan Records
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As noted in the alert originally posted in June, we experienced an issue with the new daily interest calculation routine on written-off loans that was introduced with the 22.05 release (read more about this on page 6-7 of the 22.05 Release Summary). On Tuesday, August 23, we will be implementing a change so that we… Read more »
Two for Tuesday with CEO Geoff Johnson – 08/16/2022
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Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
More Advice on Tightening Your CU*Talk Security
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In our network, CU*Talk audio response still has a very loyal and steady audience, and most credit unions still want to provide this service to their members. As noted in our earlier announcement, credit union phone banking systems are starting to have more of a spotlight on them when it comes to cyber security and… Read more »
In Case You Missed It – Early August 2022
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Take a look back at some important topics from the first half of August 2022: How Do I Add or Remove CU*BASE Security Officers? Join Us for Asterisk Intelligence Week, Hosted in Las Vegas, Nevada! July Owner’s View Monthly Recap Join Network Services for our September Boot Camp! Did You Know? Ditch the Spreadsheet! Keep… Read more »
Video of the Week: CU*BASE GOLD Favorites – Part 1: Saving a Tool as a Favorite
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CU*BASE GOLD Favorites – Part 1: Saving a Tool as a Favorite Need a quick way to show your staff how they can save a tool as a favorite in CU*BASE? Refer them to this video, which has been viewed 6,788 times! Play Video Check out our entire collection of video tutorials in the Show Me… Read more »
Xtend Network News Update
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ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective August 15th, 2022, Muskegon Co-op Federal Credit Union has changed their name to Route 31 Credit Union. Please visit the Xtend Online Search portal to find a Shared Branch near you!
Join Us for Asterisk Intelligence Week, Hosted in Las Vegas, Nevada!
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Join the Asterisk Intelligence team for several educational events, hosted at the Innovation Center in Las Vegas, Nevada! Between Monday, September 12th and Wednesday, September 14th, we will be hosting on-site training at the CU*Answers Innovation Center. Then, on Thursday, September 15th, we will be hosting a series of webinars. During these courses, we will… Read more »
Here comes the next Collections Roundtable!
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Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the third session of the 2022 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version… Read more »
Join Us for a FREE Education Express Webinar!
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Wednesday, August 31 11:00 AM – 11:30 AM ET This Month’s Focus Xpress Teller Best Practices Introducing a new, separate teller processing platform to CU*BASE! Xpress Teller was designed to streamline and simplify the teller experience, offering an alternative that was built with today’s changing credit union lobbies in mind. We are excited about the… Read more »