The Client Services and Education team offers several newsletter options for our clients, allowing you to stay on top of the latest information from our team. The Education Report serves to keep clients informed of upcoming courses and training events hosted by CU*Answers. Sign Up for the Education Report Our Client Services Report allows you… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Cybersecurity is a leading concern for CEOs and technology teams responsible for safeguarding sensitive member data. The landscape of the financial services industry is constantly changing, and new threats are emerging that can lead to the potential disruption of business operations, harm to your credit union’s reputation, and financial risk. Join AdvantageCIO’s senior consultants as… Read more »
Join AuditLink for this month’s Learning Café session! The AuditLink team will provide an overview of all the shared execution services they offer, discuss best practices for use of the system to manage compliance duties, and give insight into the many resources they provide to credit unions. Click the button below to register. Tuesday, August… Read more »
Join the Asterisk Intelligence team for several educational events, hosted at the Innovation Center in Las Vegas, Nevada! Between Monday, September 12th and Wednesday, September 14th, we will be hosting on-site training at the CU*Answers Innovation Center. Then, on Thursday, September 15th, we will be hosting a series of webinars. During these courses, we will… Read more »
From the credit unions that applied to be part of the beta test for CU*BASE GOLD 22.10 coming in October, the following 2 credit unions were selected: TruChoice Federal Credit Union Partnership Financial Credit Union Thank you to everyone who expressed interest in joining this beta test, we hope to hear from you for the… Read more »
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. You will need to provide the following when submitting the request: Authority needed Employee name CU*BASE User ID Signature… Read more »
We are pleased to share some recent updates to the CU*BASE Alerts page! Previously, the CU*BASE Alerts page allowed users to sort by the organization the posted the alert, including CU*Answers, CU*NorthWest and Xtend. Now, new tabs have been made available that allow alerts to be sorted by ‘Resolved’ and ‘Active’ statuses. If you are… Read more »
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More
Take a look back at some important topics from the last half of June 2024! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
