Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Announcing the Data Fact Q2 Contest Winner!
Throughout Q2 2022, the Asterisk Intelligence team sent a total of 121 Data Fact emails to our credit union partners. Data Facts are designed to raise awareness of CU*BASE tools, strategies, and tactics which can be used to analyze your credit union operations, identify areas of opportunity, and offer tactics for taking action and DRIVING… Read more »
Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization
Courtesy Pay fee programs have been a topic of national attention in 2022, with several national banks deciding to adjust their fee schedules, prompting many more financial institutions to start scrutinizing their own practices. How many of your members are currently using these services? What types of transactions are causing these fees? What would happen… Read more »
Two for Tuesday with CEO Geoff Johnson – 07/12/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events! Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training. Then, on Thursday, July 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »
Video of the Week: Scanning a Photo ID
Scanning a Photo ID Need a quick way to show your staff how they can scan a photo ID into CU*BASE? Refer them to this video, which has been viewed 2,049 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Have a question for CU*Answers? Who do you call?
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Pull Up a Seat for a Learning Café Session
Join us for this month’s Learning Café to learn how you can expand your loan portfolio with 1-Click Loans! 1-Click Loan offers present a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull or underwriting. Your credit union can build a list of members… Read more »
Join Us for a FREE Education Express Webinar!
Monday, July 18 2:00 PM – 2:30 PM ET This Month’s Focus Present Data Warehousing and AI*Engaged A direct line from core processing to the data warehouse. A data storage unit with no additional hardware or software to buy. A native and wholly familiar toolset. A playground for decision making, based on data sets made… Read more »
Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page
Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The rollover will begin at 3:00 AM ET on Sunday, July 10th with the rollback scheduled for 3:00 AM ET on Sunday, July 24th. During the rollover process, there will… Read more »