Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Conversations on Human Resources – A CU*Answers Collaboration Group
CU*Answers is excited to announce our new Cooperate Resource Group focused on Human Resources! This group will provide a collaborative platform for individuals throughout the network to connect on various matters such as: Recruitment strategies Policy sharing Job description assistance Wellness initiatives Benefit plan designs and cost-saving ideas HRIS providers And more! The Cooperative Resource… Read more »
Join Us for Asterisk Intelligence Week, Hosted in Las Vegas, Nevada!
Join the Asterisk Intelligence team for several educational events, hosted at the Innovation Center in Las Vegas, Nevada! Between Monday, September 12th and Wednesday, September 14th, we will be hosting on-site training at the CU*Answers Innovation Center. Then, on Thursday, September 15th, we will be hosting a series of webinars. During these courses, we will… Read more »
Two for Tuesday with CEO Geoff Johnson – 08/09/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Using the Sort Feature with the Work ACH Exceptions Tool
Using the Sort Feature with the Work ACH Exceptions Tool Need a quick way to show your staff how they can use the sort feature available with the CU*BASE Work ACH Exceptions tool? Refer them to this video, which has been viewed 100 times! Play Video Check out our entire collection of video tutorials in… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Did You Know? Ditch the Spreadsheet! Keep ACH-Paid Payments with Your Vendor History in CU*BASE!
Ditch the Spreadsheet! Keep ACH-Paid Payments with Your Vendor History in CU*BASE! Did you know that you can track payments you make to CU*Answers or other companies by adding them to your Accounts Payable vendor history? By following some easy steps below, your Account Payable vendors (companies) are automatically updated each time an ACH transaction… Read more »
Join Network Services for our September Boot Camp!
Join us September 28th and 29th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »
July Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2022 edition of the Owner’s View Monthly Recap! July 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
In Case You Missed It…
Take a look back at some important topics from the first half of December 2024! View Topics
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05