Check Out the Many New Features Available in Mobile 5.0! Mobile 5.0 is our biggest mobile app update! If you are currently using an older version of the Mobile App, we invite you check out several new features in Mobile 5.0 including: Master Navigation, helping your members get to the features they want as well… Read more »
January 28 is Data Privacy Day – View Resources Available from CU*Answers
January 28th is observed as Data Privacy Day for all industries, including credit unions, to raise awareness and promote privacy and data protection best practices. Much attention has been gained by the frequency and scope of recent data breaches and by privacy concerns on social media platforms. This attention to data privacy is paving the… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Pull Up a Seat for a Learning Café Session
Block Lists create a centralized place to see and stop activity based on patterns the credit union sees as risky or potentially fraudulent. Additionally, by using an infrastructure independent from membership and other key data tables, Block Lists give us maximum flexibility to add and alter block list options, without a large ripple effect when… Read more »
Network Maintenance Scheduled for Sunday, February 6th
As previously announced, CU*Answers will be performing our next CU*BASE high-availability (HA) rollover on Sunday, February 6th. That same morning, teams will be rolling over online and mobile banking systems to servers at our secondary data center. These rollovers are in preparation for a maintenance project at our production data center that will include… Read more »
Another Cooperative Investment Opportunity!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Check out the participation loan offering that this credit union has exclusively for you, their cuasterisk.com network partner! Bluestone Federal Credit Union Bluestone Federal Credit Union in Sioux Falls, SD is looking to expand their loan portfolio by purchasing up to 90% positions in some consumer loans. Bluestone… Read more »
Use the Tools You Own to Meet the Changing Financial Needs of Your Members
CU*BASE offers robust toolsets that can help you meet the changing financial needs of your members and your community while ensuring the maximum benefit to your revenue, supporting dividend rewards to your members, and verifying that service charges and operating fees are accounted for. Interested in reviewing these items? Visit our online store to check… Read more »
CU Info Offers a Convenient Way to Update Your Credit Union’s Information!
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
Two for Tuesday with CEO Geoff Johnson – 01/25/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Adding a Cosigner to a Loan
Adding a Cosigner to a Loan Need a quick way to show your staff how they can use CU*BASE to add a cosigner to a loan account? Refer them to this video, which has been viewed 382 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
In Case You Missed It…
Take a look back at some important topics from the first half of December 2024! View Topics
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
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