Looking for New Ways to Elevate Your Offerings within OLB? Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »
Let’s Build It Together! Now Accepting Applications for the 24.10 CU*BASE Release Beta Pool
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. Interested in joining the Beta Pool? Use the link below to… Read more »
Join CU*Answers and Glia to Learn About Our Latest Integration!
We’re excited to announce the new Glia integration, available to CU*Answers clients! The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture, helping to eliminate data silos, dropped context, as well as frustration for members and representatives. Join our upcoming webinar to learn all about this integration, which gives… Read more »
The 24.07 Imaging Solutions Release is Coming July 21st
The Imaging Solutions 24.07 Release will be available for all online CU*Spy and Inhouse Imaging Credit Unions as of Sunday, July 21st, 2024. This update will be focused on CU*Forms and provides many new features to your credit union! Note: In preparation for the future, we are now making it a requirement for all users to enter their… Read more »
Custom Campaigns: Bring Your Vision To Life!
Most of you are familiar with the CU*Answers Marketing Store, where you can find our cooperative campaigns, quarterly contests, and browse our free marketing materials. But did you know we also have a custom campaign service? If you have ideas for marketing materials you can’t find elsewhere, our custom campaigns are the perfect solution! Stop… Read more »
Two for Tuesday with CEO Geoff Johnson – 07/16/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join Lender*VP and LenderPay for Our Upcoming Webinar on Loan Payment Solutions
Join Lender*VP and LenderPay for for a webinar on the LenderPay payment solution! LenderPay gives members the convenience of paying loans with any device using Visa debit, Mastercard debit, or ACH. One-time, recurring payments, and pay-by-text are also available. During this upcoming webinar, we will explore the options available through LenderPay and discuss how these… Read more »
Join Lender*VP to Learn About the AFG Balloon Loan Integration!
Lender*VP invites you to learn about the Auto Financial Group (AFG) balloon loan integration within CU*BASE! Join Ashley Melder, VP of Professional Services with Lender*VP and Tom Heidenga, Lending Integrations Coordinator for a discussion on this integration. AFG will join us to present how their balloon loan product can provide value to your credit union… Read more »
Sunsetting the CU*Secure Site
On Monday, September 30th, 2024, we will be retiring the CU*Secure site. After this date, any attempts to access the CU*Secure website (https://www.cusecure.org/) will automatically redirect to the Federal Trade Commission’s Identity Theft website (https://www.identitytheft.gov/). If you have any questions, please reach out to: web_services@cuanswers.com.
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
In Case You Missed It…
Take a look back at some important topics from the first half of December 2024! View Topics
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05