Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Attention: If your credit union offers escrows, please be aware that there is currently an issue with the values that the escrow analyses print out for the projected amounts in the history section of the escrow analysis form. Recently, we posted an alert on this issue and we are currently working towards a solution. You… Read more »
Quoting a Loan Payoff Balance Need a quick way to show your staff how they can use CU*BASE to quote a loan payoff balance for a member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements! This means that your members will no longer need to contact you for lost or misplaced forms. If they do, you can point them to online banking and give them a… Read more »
Join the Asterisk Intelligence team for several educational events in March! Between Monday, March 4th and Wednesday, March 6th, we will be hosting on-site training. Then, on Thursday, March 7th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »
If your credit union has online credit cards, please be aware that payments will be calculated differently starting at the end of January 2024! At the end of January, we will be implementing a project that will change the way that incomplete loan applications are routed in CU*BASE, how online credit card payments are calculated,… Read more »
Join Lauren Kincaid, SettleMINT EFT Account Executive, for a special Learning Café session! Lauren will detail the many tasks that the SettleMINT EFT team assists credit unions with on a day-to-day basis. Additionally, Lauren will place a spotlight on each member of the SettleMINT EFT team, exploring their roles and how they support the needs… Read more »
Attention Xtend clients: This weekend, there will be electrical work performed in our office building. This work is being performed in a different area from the Xtend suite – however, Xtend may temporarily lose power during this period, which would result in our suite connecting to a backup generator. Xtend has arranged with building management… Read more »
Have you signed up for the CU*Answers Quarterly Contests? Our Quarterly Contests are FREE to participate in, with the option to purchase the prize and guarantee a winner from your Credit Union. There is still time to sign up for Q3 and Q4 and give your members the opportunity to win fun prizes! For more information, click the button below. Learn More
Take a look back at some important topics from the last half of June 2024! View Topics
You can find the 2024 Cooperative Campaigns online now by going to the CU*Answers Marketing Store. Place your order today! Order Now
