Attention Paymentus Bill Pay Credit Unions Earlier this year, we shared details on price increases that will be affecting clients using Paymentus bill pay and P2P products (formerly known as Payveris). As a reminder, all Paymentus products and services will see a 3% price increase, effective July 1st, 2023. Attached to the associated email is… Read more »
Join Us for a FREE Education Express Webinar!
Tuesday, July 25 3:00 PM – 3:30 PM ET This Month’s Focus The Innovation Center The National Center for Collaboration & Innovation (also known as the Innovation Center) is a forward-looking venture between CU*Answers and its customer-owners. Designed to inspire the use of cooperative business design and investment, the Innovation Center is a hub where… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2023, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $52.50 per month to $55.00 per month, while valuation costs will increase from $0.21 per valuation to $0.22 per valuation. These price increases will apply to all clients using the service, including current… Read more »
Join Us for a Conversation on Balancing Your Hyosung ITMs
Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Has your credit union has partnered with Hyosung to bring CU*BASE to their Interactive Teller Machines, or are you interested in learning more about this integration option? This upcoming session will explore the process of balancing Hyosung ITMs. Join the conversation and add your… Read more »
It’s Me 247 Layout 2 Presents New Widget and Branding Options!
It’s Me 247 Layout 2 Presents New Widget and Branding Options! With It’s Me 247 Layout 2, your credit union has access to new widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget and a download cleared checks widget. Also included within It’s Me 247 Layout… Read more »
Two for Tuesday with CEO Geoff Johnson – 7/4/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Conversations On Education: Exercises for Success – Teller
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
Video of the Week: Viewing Check Processing Statistics
Viewing Check Processing Statistics Need a quick way to show your staff how they can view statistical information about the credit union’s check processing activity? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Learn About the Latest Updates to the NCR Integration Beta – Join this Conversation on ITMs!
Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! Is your credit union interested in partnering with NCR to bring CU*BASE to their Interactive Teller Machines? Join this upcoming session for an update on the NCR Integration Beta. Join the conversation and add your voice to what is happening in the world of… Read more »