Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the fourth session of the 2023 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »
In Case You Missed It – Late October 2023
Take a look back at some important topics from the second half of October 2023: License Verification Tool is Now Available with MOP 3.0! Update to 1Click Loans First Payment Date Activate LoanPay Xpress Now in Online Banking/Mobile App! It’s Me 247 Layout 2 Presents New Widget and Branding Options! Abnormal Activity Monitoring for Transaction… Read more »
Learn All About CU*Forms in Our Upcoming Webinar on Working with Your Members Remotely
Join the Imaging Solutions team for a discussion on the ins and outs of solutions that allow credit unions to work with members remotely! During this session, we will talk about the future of CU*Forms and what that means to you! Additionally, we will touch on Request a Document, 1Click Loan forms, Native Receipts, Online… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/31/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Are You Doing Your Imaging Due Diligence? Review Our Booklet Today!
Don’t ignore the importance and value of electronic documents! Are you performing your Imaging Due Diligence? Even the best imaging systems involve a lot of moving parts and people involved each day to make things work. There is always a risk a component might fail, which can lead to data being lost or damaged. It… Read more »
Xtend Network News Update
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective October 30th, 2023, the following credit unions have joined the Xtend Shared Branching family: Commodore Perry Federal Credit Union CommStar Credit Union Muncie Federal Credit Union Please visit alerts.cubase.org for any reference materials needed, such as participating CUs and their contact… Read more »
Don’t Fall Behind – Complete Your IBM iAccess Upgrades Today!
It’s time to upgrade IBM iAccess (used for print sessions) to 1.1.9.2 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CU*BASE workstations and must be completed by 1/31/2024. Your IT staff can… Read more »
Video of the Week: Tips & Tricks for CU*BASE – Part 3: Selecting Consecutive Items
Tips & Tricks for CU*BASE – Part 3: Selecting Consecutive Items Need a quick way to show your staff how they can use the keyboard to select consecutive items in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Do You Have a New Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Join Us for a Conversation on Plastics: Credit Card Promotions
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations to mandates, and everywhere in between, Conversations on Plastics is another avenue that allows SettleMINT EFT to explore the complex and exciting world of ATM, debit, and credit cards! Join our upcoming session for a discussion on credit card promotions – learn about… Read more »
AFG integration
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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In Case You Missed It…
Take a look back at some important topics from the last half of December 2024! View Topics
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05