This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, August… Read more »
Join Lender*VP for a Demo of the FUEL Decision Model!
Lender*VP welcomes you to join our upcoming webinar for a demo of FUEL! This session will detail FUEL’s adjustable templates, an annual tune-up, additional and optional templates, and much more! Whether you currently use FUEL or you are interested in learning more about it, we invite you to join – click the button below to… Read more »
[The Pulse] 2023 Business Continuity Plan (mid-year revision) Now Available
As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2023 CU*Answers Business… Read more »
Leadership 2023 Recap: SavvyMoney Tier II Integration
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from Lender*VP! Our robust integration with SavvyMoney brings the financial tools and the VantageScores they utilize into It’s Me 247 desktop and mobile web banking. Tier… Read more »
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Can a Dormancy Fee draw an account negative? Check here to learn more about this NEW topic! (KB 5330) Will our members receive a notice when they… Read more »
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Two for Tuesday with CEO Geoff Johnson – 8/1/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Late July 2023
Take a look back at some important topics from the second half of July 2023: Leadership 2023 Recap: Instant Issue Cards Have You Heard About CU Info? Best Practices for Your Email Upkeep: Bounce Backs for Emails Sent via CU*BASE Strategic Shorts: Attaching Goals to Key Metrics Join Us for a Conversation on Plastics: Understanding… Read more »
Open Positions Available on Xtend Shared Branching Committee
As of July 2023, there are open positions available with the Xtend Shared Branching Advisory Committee. If you would like to have the opportunity to sit on the Shared Branching Committee, please submit your resume and a cover letter to Kim Hall via email at kim@tricu.org, please include ‘Xtend SBC Resume’ in the subject line…. Read more »
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05