If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from the Imaging Solutions team! Creating general membership forms and getting them signed is easier than ever with CU*Forms! CU*Forms is a web application that allows… Read more »
Conversations On Education: Exercises for Success – Xpress Teller
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
June Owner’s View Monthly Recap
Check out recent programming changes in the June 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »
Strategic Shorts: Comprehensive Reporting Using Charts
Analytics Booth helps credit union executives and managers capture, visualize, and use data analytics to guide their business decisions and minimize risk. Strategic Shorts is a video series that teaches you how to accomplish this. In today’s video, Josh Peacock highlights how you can view trending data to gain a more comprehensive look at your… Read more »
Two for Tuesday with CEO Geoff Johnson – 7/11/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Increase to Network Services Labor Costs Arriving 8/1/23
We appreciate your continued trust in Network Services as your provider of quality IT solutions. We have been serving our clients with excellence and integrity for more than 20 years, and we are committed to maintaining our high standards of service. However, as you may be aware, the costs of hardware and labor have risen… Read more »
Pull Up a Seat for a Learning Café Session
Join Lani Lowing for this month’s Learning Café! Lani will lead a discussion on the many educational resources available to CU*Answers clients and what options might best fit the needs of your teams and staff members. Topics discussed will include: How to register for a course Reference materials available Show Me the Steps Our OnDemand… Read more »
Video of the Week: Working a Follow-Up
Working a Follow-Up Need a quick way to show your staff how they can work a follow-up in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Leadership 2023 Recap: Spanish Localization Now Available in Online Banking!
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! We’ll be delivering several announcements on hot topics from Leadership and why our teams are excited to deliver these new offerings and enhancements to the network! First up, we’re excited… Read more »
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
In Case You Missed It…
Take a look back at some important topics from the last half of December 2024! View Topics
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05