Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
Updated Disclaimer/Agreement Coming to CU Publisher on 8/30/22
Attention CU Publisher clients: when CU Publisher is launched on Tuesday, August 30th, you will be presented with a disclaimer that you will need to agree to before being allowed to log in. This disclaimer is related to updates to privacy and security agreements for the service. Users will need to accept the agreement each… Read more »
2022 Year-End Bulletin: Early Season Updates and Change to Guide Delivery
Welcome to your 2022 Year-End Processing Bulletins! These emails will serve as periodic reminders of tasks, deadlines, and updates on any changes to the published processing schedule or timeline of events. Historically, a printed paper copy of a year-end processing guide is delivered to your credit union each year in late October/early November. While these… Read more »
Activating Complex Passwords for It’s Me 247 – What You Need to Know
It’s Me 247 online banking offers many control features to meet the needs of an increasingly security-conscious online space. Among these is the option to require the use of complex passwords for members. To activate complex passwords in It’s Me 247, you will need to check the appropriate box in the Online/Mobile Password and Security… Read more »
Collections Roundtable Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on August 25th. Use the link below to register! Thursday, September 8 4:00 PM – 5:00 PM ET Join the Webinar
Updated Disclaimer/Agreement Coming to CU Publisher on 8/30/22
Attention CU Publisher clients: when CU Publisher is launched on Tuesday, August 30th, you will be presented with a disclaimer that you will need to agree to before being allowed to log in. This disclaimer is related to updates to privacy and security agreements for the service. Users will need to accept the agreement each… Read more »
Stay One Step Ahead of Fraudsters this Labor Day
Whether members have travel plans for the upcoming Labor Day weekend or will be spending time with family and friends, remember that fraudsters don’t take a holiday and may attempt to take advantage of increased member activity. Don’t let your financial institution or your members fall victim to fraud attempts! We have many video resources… Read more »
Asterisk Intelligence Presents: Custom Queries and Training Opportunities
Did you know? The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union! These query results will be provided as a database file in your QUERYxx CU*BASE library. Training is also available upon request, so that you can run the query on your own in… Read more »
Activating Username Requirements for It’s Me 247 – What You Need to Know
It’s Me 247 online banking offers many control features to meet the needs of an increasingly security-conscious online space. Among these is the option to require the use of usernames for members. To activate usernames in It’s Me 247, you will need to check the appropriate box in the Online/Mobile Password and Security Settings screen. … Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
In Case You Missed It…
Take a look back at some important topics from the first half of December 2024! View Topics
AFG integration
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05