CU*Answers University Week is coming July 18 – July 21! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, July 18 9:30 AM – 10:30 AM ET Getting Started with Unique Data Management (UDM) Register for classroom session Register for web conference … Read more »
Do You Have a New Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Take a Look at the CU*Answers University Courses for July!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! Friday, July 1 11:00 AM – 12:00 PM ET Managing Delivery Channels Register for web conference 2:30 PM – 3:30… Read more »
The First 10 Credit Unions to Sign Up for Analytics Booth Receive 6 Months FREE!
Not yet using Analytics Booth? If you are one of the first 10 credit unions to sign up, you’ll receive a full 6 months of Analytics Booth for FREE! With Analytics Booth, your credit union’s vitals are at your fingertips – track hundreds of data points across Balance, Member and Transaction data categories! Customize alerts… Read more »
Asterisk Intelligence Presents: Custom Queries and Training Opportunities
Did you know? The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union! These query results will be provided as a database file in your QUERYxx CU*BASE library. Training is also available upon request, so that you can run the query on your own in… Read more »
Have You Heard? Learn About Changes to Virtual StrongBox
As announced at this year’s Leadership Conference, receipts and forms are now available in It’s Me 247, accessible right next to eStatements. Best of all, these can be accessed for FREE! You can set up receipts in forms in It’s Me 247 simply by marking a checkbox in ProDOC. In tandem with this move, effective… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events! Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training. Then, on Thursday, July 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Announcing the Winners of the AdvantageCIO 2022 Leadership Conference Giveaways!
AdvantageCIO is pleased to announce the winners of the giveaways we held at this year’s Leadership Conference! A FREE Ransomware Assessment (a $4,800 value) has been awarded to Vicki Running from Unison Credit Union! A FREE Cybersecurity Assessment (a $9,600 value) has been awarded to Carolyn Mikesell from Public Service Credit Union! To our… Read more »
2022 Leadership Conference Materials are Available!
Thank you to all who attended the 2022 Leadership Conference and joined Our Next Adventure! Conference materials are now available on the CU*Answers website, from the many teams who were present in downtown Grand Rapids. If you attended and would like to review topics discussed at this year’s event, or if you missed the event… Read more »
In Case You Missed It…
Take a look back at some important topics from the first half of December 2024! View Topics
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
AFG integration
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05