CU*Answers Network Services is pleased to announce a new client-facing ticket portal, which will be arriving on Wednesday, June 8th, 2022. What is the website for the new ticket portal? The URL for the new ticket portal is: https://cuanswers.myportallogin.com. Please click the ‘Sign -up’ button and follow the prompts to log in. Will this new… Read more »
Take a look back at some important topics from the second half of May 2022: Get to Know the Integrated Technologies Team – Meet Hugo Auzins There’s Still Time to Register for the 2022 CU*Answers Leadership Conference! Tracking Interest for Written-Off Loans is Now Easier than Ever! Let Your Members Know About Inclement Weather Closings… Read more »
Lenders, Want to Lend Based on What You Know About the Member? Would you like to evaluate a borrower based on whether they are a long-time member, have high balances with your credit union, a history of paying back your loans, and a regular direct deposit at the credit union? Score them by giving them… Read more »
Denying a Loan Request Need a quick way to show your staff how to deny a loan request in CU*BASE and print a denial notice? Refer them to this video, which has been viewed 1,229 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Have any employees recently joined or left your credit union? Have any employees changed roles? Help us stay up-to-date – submit a survey through the CU*Answers website. Click the button below to get started! Click Here to Submit Your Profile Benefits that this presents for both your credit union and CU*Answers: Establish common procedures and… Read more »
Did you know? The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union! These query results will be provided as a database file in your QUERYxx CU*BASE library. Training is also available upon request, so that you can run the query on your own in… Read more »
Highlight Your Credit Union’s Latest Promotions with Mobile Manager Want to engage your younger members with enhanced marketing banners that you can upload on the go? Look no further than Mobile Manager, powered by CU*Publisher. Mobile Manager allows you to instantaneously add new content to your mobile app to inform members of great promotions that… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective May 16th, 2022, Western Districts Members Credit Union has merged with West Michigan Credit Union. All Xtend Shared Branching settlements currently sitting in GL 999.01 should be moved to West Michigan Credit Union GL 999.75. Please make sure all settlement entries are… Read more »
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2022 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 16 8:30 AM ET… Read more »
Take a look back at some important topics from the first half of December 2024! View Topics
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
