Allow me to introduce myself: my name is Lorie Morse and I am the Vice President of Integrated Technologies & Innovation Center! I have experience working with credit unions for the past 28 years. I currently manage three programming teams: the Custom programming team, the Conversion programming team, and the EFT programming team. These teams… Read more »
The People Behind the Brands – Meet AdvantageCIO
AdvantageCIO is a group of subject matter experts and consultants who are ready to assist your credit union in three distinct areas: cybersecurity, regulatory requirements, and how to align your business plans and objectives with technology. Engagements with AdvantageCIO include unique, consultative approaches for each individual financial institution. Today we’re placing the spotlight on Matt… Read more »
Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Two for Tuesday with CEO Geoff Johnson – 01/18/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Adding a Joint Owner to an Account
Adding a Joint Owner to an Account Need a quick way to show your staff how they can add a joint owner to a member’s account in CU*BASE? Refer them to this video, which has been viewed 623 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »
Newly Implemented Enhancements for your Credit Union’s TLC Content Library
We are excited to announce a refresh to your Credit Union Library! This year, an extensive project has been underway to bring your learners a more engaging learning experience as we move into 2022. Implemented earlier this month, the following enhancements are now available to your credit union: Authored in Articulate: All courses will be migrated from the current… Read more »
In Case You Missed It – Early January 2022
Take a look back at some important topics from the first half of January 2022: Did You Miss Last Month’s Education Express? We’ll Help You Catch Up with this Video! Update on CU*BASE Escrow Statements Enhancements Have a question for CU*Answers? Who do you call? December Owner’s View Monthly Recap Learn How You can Add… Read more »
How can Analytics Booth Strengthen Your Current Business Plan?
Your credit union processes transactions every minute, every hour, every day – thousands of pieces of data are getting generated, collected and stored. With Analytics Booth, you can track and trend your credit union’s data and have it delivered wherever and whenever you want it! Join the Analytics Booth Executive Management series and learn how… Read more »
The Next HA Rollover is Coming February 6th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, February 6th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing. The rollover… Read more »
Significant Call Report Changes Coming Soon
For those of you who work on your credit union’s 5300 Call Report, we want to be sure you are aware of the changes that the NCUA is proposing for the March 2022 cycle. The NCUA first hinted of significant Call Report changes back in late 2018 as part of their modernization efforts, but had… Read more »
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
AFG integration
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 24.10 Oct. 6, 2024 (Sunday)
- Self Processing CUs
- 24.10