Multi-factor authentication for online banking will be arriving with CU*BASE 24.10! In preparation for this, Xtend is offering a service to make sure your members have their information up to date. Xtend’s Data Hygiene Campaign serves to encourage and educate members on keeping their information updated, thereby making any future communications more effective. This can also… Read more »
Mobile 7.0 is Now Available! This Update is Required for MFA Functionality
Mobile 7 brings several new Home Tab Widgets designed to enhance member communication and experience! Additionally, if your credit union plans to enable MFA (multi-factor authentication) arriving with CU*BASE 24.10, please note that upgrading to Mobile 7.0 is required. Click Here to See What’s New! Ready to order Mobile 7 for your credit union? Click the… Read more »
Don’t Forget to Register for CEO Strategies 2024!
There’s still time to register for CEO Strategies 2024! This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the… Read more »
Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!
SavvyMoney offers robust credit score solutions that empower you with digital personalization and real-time analytics, which can help you to strengthen and deepen your relationships with customers. If you’re interested in learning more, we invite you to join our upcoming webinar! Use the button below to register today. Have questions? Reach out to us at lendervp@cuanswers.com. … Read more »
Need to Update Your Contacts for CU Publisher or Mobile App Notifications?
Has your credit union recently reviewed your current users in CU Publisher to ensure this information is up-to-date? If you need to add new users or remove old users from CU Publisher, click the button below to visit our online store and fill out a request. If you have any additional questions or concerns, contact… Read more »
MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!
Need a way to quickly verify your member during support calls? MemberPass is a third-party authentication integration in CU*BASE that allows you to do just that! With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union full… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
CU*Forms and Native Receipts – Network Changes Arriving 9/24
On Tuesday, September 24th, CU*Answers will be performing required firewall changes for CU*Forms and Native Receipts. While we anticipate that most credit unions will be unaffected, we want to make sure that all clients are aware and prepared for this change. If your credit union currently has access to CU*Spy Reports, you will have the… Read more »
CU*BASE Release 24.10 is Arriving Soon!
CU*BASE Release 24.10 Online, Self-Processor, and Site-Four Release Date is October 6 Documents 24.10 Release Summary 24.10 New and Updated Tool Summary 24.10 Database Changes Summary Training Attend a release review webinar! Thursday, September 26 @ 3:00 PM – 4:00 PM ET Thursday, October 3 @ 3:00 PM – 4:00 PM ET Click Here to… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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In Case You Missed It…
Take a look back at some important topics from the first half of December 2024! View Topics
AFG integration
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05