Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Pull Up a Seat for a Learning Café Session
This month’s Learning Café session will be hosted by Keegan Daniel, VP of Professional Services, and Stephanie Raven, Earnings Edge Account Executive. Join Keegan and Stephanie for a demonstration of BizLink 247 business banking. During this session, they will provide an A to Z overview of BizLink 247, exploring everything from the CU*BASE side of… Read more »
Two for Tuesday with CEO Geoff Johnson – 09/17/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Early September 2024
Take a look back at some important topics from the first half of September 2024: Learn All About AnswerBook with These 9 Videos! Vehicle Valuation Price Increase Arriving in October Create and Maintain Your Own MOP Sites with MOP Manager Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Give Your Business… Read more »
CU*Forms and Native Receipts – Network Changes Arriving 9/24
On Tuesday, September 24th, CU*Answers will be performing required firewall changes for CU*Forms and Native Receipts. While we anticipate that most credit unions will be unaffected, we want to make sure that all clients are aware and prepared for this change. If your credit union currently has access to CU*Spy Reports, you will have the… Read more »
Mobile 7.0 is Now Available! This Update is Required for MFA Functionality
Mobile 7 brings several new Home Tab Widgets designed to enhance member communication and experience! Additionally, if your credit union plans to enable MFA (multi-factor authentication) arriving with CU*BASE 24.10, please note that upgrading to Mobile 7.0 is required. Click Here to See What’s New! Ready to order Mobile 7 for your credit union? Click the… Read more »
There’s Still Time to Register for CEO Strategies 2024!
Mark your calendars for CEO Strategies 2024! This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, September 19th 2:30 PM – 3:00 PM ET This Month’s Focus The People Behind the Brands Join Julie Gessner, VP of Inside Sales and Marketplace Development for an upcoming Education Express session. Julie will lead a discussion on the people behind the brands at CU*Answers. This webinar will provide a look into the various… Read more »
Important Update for CTE Clients – Beta Testing for CTE Access During HA Rollovers
Attention credit unions that currently use CU*BASE Custom Training Edition (CTE) – during the upcoming HA Rollover, scheduled for Sunday September 15th, CTE access will be unavailable. However, we are launching the beta test of a new process that will allow your credit union to access CTE during future HA Rollover periods. We will keep all… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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AFG integration
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05