Mark your calendars for CEO Strategies 2024! This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in September! Between Monday, September 16th and Wednesday, September 18th, we will be hosting on-site training in Grand Rapids, Michigan. Then, on Thursday, September 19th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing… Read more »
Don’t Forget! Complete Your IBM i Access Upgrades by 9/1/2024
It’s time to upgrade IBM i Access (used for print sessions) to 1.1.9.4! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, August 22nd 2:30 PM – 3:00 PM ET This Month’s Focus 1Click Offers Join Ashley Melder, VP of Professional Services with Lender*VP and Tom Heidenga, Lending Integrations Coordinator, for an upcoming Education Express session. Ashley and Tom will lead a discussion on 1Click Offers, detailing the different types of offers that are currently available…. Read more »
Two for Tuesday with CEO Geoff Johnson – 08/13/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Pull Up a Seat for a Learning Café Session
This month’s Learning Café session will be hosted by Nicole Cooper, Manager of Cards and Payments. Join Nicole for a discussion on RTP® from The Clearing House. Nicole will provide an overview of the RTP® Network, the benefits of using it for payment processing, and how your credit union can sign up for it. Click the button below to… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in September! Between Monday, September 16th and Wednesday, September 18th, we will be hosting on-site training in Grand Rapids, Michigan. Then, on Thursday, September 19th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing… Read more »
Learn All About MessagePay During Our September Webinar
MessagePay offers a quick and convenient method for members to make loan payments. With MessagePay, members can receive payment reminders via text message and subsequently pay towards their loan via their preferred mobile device. We invite you to join us in September for a demo of MessagePay! We will explore options available to your financial… Read more »
Recommendations from Lender*VP – Document Retention for Denied Applications
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
In Case You Missed It…
Take a look back at some important topics from the first half of December 2024! View Topics
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05