Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday with CEO Geoff Johnson – 10/24/2023
Update to 1Click Loans First Payment Date
Based on user feedback, we have made an adjustment to how first payment dates are determined for 1Click Loan Offers. This change is effective Tuesday, October 24. Previously, offers used the date of acceptance and added one month to determine the first payment date. Beginning tomorrow, offers will now default to the loan product configuration… Read more »
Now Available: Xtend’s 2023 ACH Audit Report
An ACH Audit of Compliance for Xtend, Inc. was performed August 11, 2023. This ACH annual audit was completed in compliance with ACH Operating Rules by The Clearing House Payments Authority, a Nacha Direct Member. A copy of the ACH audit report is available here for your convenience. If you have any questions, or if… Read more »
Join Us in Celebrating the 75th International Credit Union Day!
Today marks the 75th anniversary of International Credit Union Day. Credit unions were built upon the principle of “people helping people” and ICU Day celebrates the spirit of the global credit union movement – it is a day to reflect upon the credit union movement’s history, promote its achievements, recognize hard work and share member… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/17/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
License Verification Tool is Now Available with MOP 3.0!
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
In Case You Missed It – Early October 2023
Take a look back at some important topics from the first half of October 2023: CU*BASE 23.10 Has Arrived! Check out the Release Training Resources Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher Join Us for CEO Strategies Week 2023! Abnormal Activity Monitoring for Transaction Patterns – Using the… Read more »
It’s Time for IBM iAccess Upgrades! Complete Yours by 1/31/2024
It’s time to upgrade IBM iAccess (used for print sessions) to 1.1.9.2 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CU*BASE workstations and must be completed by 1/31/2024. Your IT staff can… Read more »
Join Us for CEO Strategies Week 2023!
Mark your calendars for CEO Strategies Week 2023! This year’s event will take place November 7th and 8th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »
Video of the Week: Tips & Tricks for CU*BASE – Part 1: Copying Information
Tips & Tricks for CU*BASE – Part 1: Copying Information Need a quick way to show your staff how they can copy information in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
The 2024 CU*Answers Leadership Conference Presentations Are Online.
Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More
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