Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Two for Tuesday with CEO Geoff Johnson – 10/21/2025
Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
Did you know that over half of consumers planning to open a new credit account use credit monitoring? Join us to learn how SavvyMoney can help your credit union: Enhance the member experience with a seamless digital banking integration. Make smarter lending decisions with SavvyMoney Analytics. Increase engagement and loan balances with Instant Access. Take… Read more »
Arriving 10/28: Project to Automatically Generate LNDET Report
On Tuesday, October 28th, we will be deploying Project #64454, which will see the creation of the LNDET report as the last step of the Share Draft posting process and place it in the DAILYXX for all credit unions. Currently, these reports need to be manually printed by a credit union employee or CU*Answers staff… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Introducing CU*Answers Custom Services
As we hinted at during the 2025 CU*Answers Leadership Conference, the Developer’s Help Desk (DHD) has a new name. The team will now be known as Custom Services! Although the team has a new name, Custom Services will remain your go-to for all custom related solutions, including vendor integrations, data floods, custom fee programs, single… Read more »
CEO Strategies Returns to Grand Rapids, MI – November 4th & 5th!
There’s still time to register for CEO Strategies 2025! This year’s event will take place Tuesday, November 4th and Wednesday, November 5th at the Sheraton Airport Hotel in Grand Rapids, Michigan. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »
Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
A Note from Lender*VP: Completion of Experian STS Cloud Migration
Attention Lender*VP clients who utilize Experian for credit reporting: We are aware of an email you may have received from Experian regarding the STS Cloud Migration. We have successfully migrated credit reporting over to their new server as of 9/1/2025, and there is no further action required of CU*Answers for this process. Please reach out to… Read more »
In Case You Missed It – Early October 2025
Take a look back at some important topics from the first half of October 2025: A Note from Network Services: Recently-Disclosed Vulnerabilities to Cisco Hardware/Services 2025 Changes to Taxes on Car Loans – Suggestions to Manage Qualifying Loans September Owner’s View Monthly Recap Ceasing Transactions per FinCEN Section 2313a Make the Most of Your Credit… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
In Case You Missed It…
Take a look back at some important topics from the last half of September 2026! View Topics
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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