As a reminder, CU*Answers will be performing our next CU*BASE high-availability (HA) rollover on Sunday, March 10th. That same morning, teams will be rolling over online and mobile banking systems to servers at our secondary data center. These rollovers are in preparation for a maintenance project at our production data center that will include… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
Viewing Check Processing Statistics Need a quick way to show your staff how they can view statistical information about the credit union’s check processing activity? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on February 20th. Use the link below to register! Tuesday, March 5th 3:00 PM – 4:00 PM ET Join the Webinar Interested in joining… Read more »
Effective Tuesday, March 12th, a change will be implemented to OUTQs in CU*BASE, which will affect the process of creating reports and sending reports to printers. Following this change, the only OUTQs you will be able to ‘print’ directly to will be HOLDxx, INSTANTxx, and MONTHxx. The following OUTQs will no longer be listed in… Read more »
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
It’s Me 247 Layout 2 Presents New Widget and Branding Options! With It’s Me 247 Layout 2, your credit union has access to new widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget and a download cleared checks widget. Also included within It’s Me 247 Layout… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Monday, March 4 9:30 AM – 10:30 AM ET CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info Register for web conference… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Learn More
Take a look back at some important topics from the first half of February 2025! View Topics
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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