Does your credit union have a new Statement Coordinator? A statement coordinator is responsible for updating the monthly/quarterly statement messages and insert instructions through CU*BASE. This person also assumes responsibility for coordinating statement audits between CU*Answers and your statement vendor. Be sure to check out who is named as your Statement Coordinator in CU*BASE Tool… Read more »
Designed for your business members, BizLink 247 Mobile App 7.0 introduces widgets for faster access to account summary, card and loan payment information. BizLink 247 Mobile App 7.0 also introduces MACO and RDC to your business members, located in their business mobile app. All of these can branded and managed by your credit union via… Read more »
Attention Paymentus Bill Pay/P2P Credit Unions Paymentus has notified us that they will be increasing the postage fee by $0.0053, effective March 1st, 2024. This postage increase is based on recent increases by the USPS. This updated transaction rate will be reflected starting with your April 2024 invoice. If you have any questions, please reach… Read more »
AnswerBook Digest is now Documentation Digest! Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series has now been expanded to include additional resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! This edition of Documentation… Read more »
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. If you’re interested in joining the Beta Pool, there’s still time… Read more »
Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »
Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence. Meetings are held via Zoom in the style of open forum discussion or presentation. Please come prepared with a question or suggestion for the group on the topic of Sharing with Your Peers – Your Recent Data Projects or Approaches. … Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, March 10th. The rollover is scheduled to begin at 1:00 AM ET on Sunday, March 10th with the rollback… Read more »
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
