ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q423 Call Report any time after January 1, but be sure… Read more »
Instant Card Issue: Allowing You to Assign Cards Faster & with Enhanced Security
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Instant Card Issue is a great way for your credit union to provide an enhanced member experience by producing a card with a member selected PIN that is fully functional for ATM, Debit or Credit Card transactions while the member is in the branch. Members do not need to wait for their card, security is… Read more »
Tax Statements in Online Banking – Providing Convenience for Your Members!
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Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements! This means that your members will no longer need to contact you for lost or misplaced forms. If they do, you can point them to online banking and give them a… Read more »
Looking for a New ATM/Debit Card Processor? SettleMINT EFT can Help!
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Is your credit union interested in switching your online ATM/Debit Card processor to a new vendor? CU*Answers supports a wide range of national and regional ATM/Debit network switches, offering features such as automated debit transaction holds/releases, valuable vendor details during a CU*BASE card holder inquiry, instant card issue, compromised card processing, and much more. For… Read more »
2024 Xtend Pricing Guide Now Available – New Pricing Applies to January Invoices
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The 2024 Xtend Pricing Guide is now available! Take a look at our offerings for SRS Bookkeeping, Contact Center Services, Member Marketing & Communications, Data Analytics, and more. A copy of the 2024 Pricing Guide can be accessed via our website. We encourage our clients to review it in planning for the upcoming business year…. Read more »
Don’t Miss Out – Sign Up for The 2024 Cooperative Campaigns!
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Check out the updates we’ve made to the 2024 Cooperative Campaigns by visiting the CU*Answers Marketing Store. Same as previous years, we are offering $500 off the total cost if the Cooperative Campaign Bundle is purchased before January 5th, 2024. Place your order TODAY! Automatic Updates – Each month, your CU*Answers Mobile App and It’s… Read more »
Don’t Forget to Sign Up for the 2024 Quarterly Contests!
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Quarterly Contests are now supported by the data analysts on the CU*Answers Asterisk Intelligence Team. You can find them online now by visiting the CU*Answers Marketing Store – take a look at the updates we’ve made for 2024! QUARTER 1 – ESTATEMENT CONTEST (January 1, 2024 – February 29, 2024) Prize: Apple Airpods Max (1)… Read more »
Two for Tuesday with CEO Geoff Johnson – 12/26/2023
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Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Business Check Deposits Made Easy with CheckLogic Biz SSO
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If your credit union has partnered with eDoc for their CheckLogin Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
Video of the Week: Denying a Loan Request
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Denying a Loan Request Need a quick way to show your staff how to deny a loan request in CU*BASE and print a denial notice? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
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Take a Look at the CU*Answers University Courses for March!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Learn More
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In Case You Missed It…
Take a look back at some important topics from the first half of February 2025! View Topics
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1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05