
Creating a Collection Card Need a quick way to show your staff how they can create a collection card in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Did you know that over half of consumers planning to open a new credit account use credit monitoring? Join us to learn how SavvyMoney can help your credit union. Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Today
Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Register Now
Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More
In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. If you’d like a closer look at the functionality of this new credit card application, we invite you to join Lender*VP and IRSC for one of our upcoming webinars. Click the button below to check out our upcoming sessions! Learn More
Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. Click the button below to register today! Register Now
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Learn More
Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! We will discuss how our collaborative efforts can help relieve your credit union’s lending staff of ongoing duties related to the servicing of your mortgage portfolio. To register, click the button below! Register Today
Creating a Collection Card Need a quick way to show your staff how they can create a collection card in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Working a Follow-Up Need a quick way to show your staff how they can work a follow-up in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Viewing Check Processing Statistics Need a quick way to show your staff how they can view statistical information about the credit union’s check processing activity? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Posting a Payroll Need a quick way to show your staff how they can use CU*BASE to post a payroll? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Performing a Deposit Transaction with Cash Back Need a quick way to show your staff how they can post a deposit transaction with cash back in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Depositing Multiple Checks Need a quick way to show your staff how they can use CU*BASE to deposit multiple checks for a member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Performing a Cash Advance Transaction Need a quick way to show your staff how they can post a cash advance for a member in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
CU*BASE GOLD Favorites – Part 6: Display Options Need a quick way to show your employees display options for favorites in CU*BASE GOLD? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
CU*BASE GOLD Favorites – Part 5: Making Favorites the Default Need a quick way to show your staff how they can set their favorites as the default toolset when logging into CU*BASE GOLD? Refer them to this video, which has been viewed 1,761 times! Play Video Check out our entire collection of video tutorials in… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the last half of March 2025! View Topics
Designed especially for credit union education coordinators and trainers, the Conversations on Education series explores topics such as designing education plans, best practices for training new employees and keeping existing employee skills up to date, and how to take advantage of all resources available to better understand products and services. Learn more by clicking the button below! Learn More
The next GOLD updates are currently scheduled for: